Welfare rights advice volunteer advisors at BUCFP
The Welfare Rights volunteer team provides a drop-in advice service on all aspects of social security & welfare, including

  • One-to-one support to complete applications
  • Contacting DWP & the local authority
  • Lodging mandatory reconsiderations & appeals Support with the Tribunals service

Drop-in times are :

10am-1pm & 2-4pm Tuesday to Thursday

2-4pm on Fridays

The drop-in works on a first come, first served basis, so recommended to arrive15 minutes early as there’s often a queue. There is a dedicated service for ESA & PIP applications & forms and these need to be booked in advance as this takes an entire session – call 01273 676 171, leave a message and we’ll get back to you.

Social security is your right and the system can be confusing, so we encourage all claimants to get qualified advice on receiving what you’re owed.


Confidential Advice Line 01273 676171 (answerphone – please leave a message)

Please call centre reception for more info on 01273 601211.